• Free on-site installation and debugging for free in the first year for machines and complete lines (paid service after warranty period)
• Regular return visits: telephone inquiries
• Maintenance: telephone or video troubleshooting; if problems can’t be solved, we will provide on-site service. We can also provide remote operations (remote program input+video)

Each machine is shipped with spare parts for common quick-wear components. Customers can buy extra parts upon request.

We offer the following spare parts services:

• Analysis of your spare parts requirements
• Definition of spare parts kits
• Spare parts available for several decades

• Equipment can be sent back to our factory for maintenance and upgrading.
• For long distance, we can also send required spare parts and related program software, and technicians for installation and debugging (Paid service)

We provide two kinds of training services

• Customers can send staff to factory for training
• Our technicians can provide operation and maintenance training during on-site installation and debugging (Each machine is equipped with an English operation manual)